Managed IT Services

There’s an old saying: a kilobyte of prevention is worth a yottabyte of cure. Okay, maybe that’s not exactly how it goes. But the underlying sentiment there, as it applies to your company’s computer network and systems, is this: simple proactive monitoring and preventive maintenance can help stave off losses in productivity, business downtime, and even those outrageously expensive one-time disasters.

TheHelpDesk.com is ready to oversee, maintain and manage your technology foundation – to whatever degree you need us to -- using a flexible combination of remote IT management tools, help desk support and local onsite team member. Because no two companies are the same, we can package whatever monthly services will best meet your company’s needs, offering them all for one fixed fee. Below are just a few of the possible options available to you:

  • Proactively manage and monitor desktops, servers and networks
  • Install, manage, monitor and update virus, spam and spyware/malware software (security)
  • Install, manage and monitor software updates and patches
  • Back up servers and workstations, create a Disaster Recovery plan
  • Install and manage firewalls
  • Hosted Exchange emails
  • Hardware and software procurement
  • Provide 24/7/365 IT support

This is not an exhaustive list, so give us a call today, and let’s talk about how TheHelpDesk.com can help you.